First my credit card gets stolen. Not your fault. You send me a new card -- with the same number. I complain. You send me a new card with a new number.
Then you cut off my online account. I change my mailing address. Maybe there was some confusion. But after the stolen card incident, I didn't hear from you for two and a half months. No calls. No bills. No mail. Not a big deal though, because hey, after you guys fucked up the replacement card, I didn't use that card for anything. Not one purchase.
Then out of the blue, I get a bill for $150 in the mail.
How does a card that has not been used generate a $150 bill? Curious how the bill doesn't actually say what the charges are for. So I call and I ask. What do you tell me? My statement for the past two and a half months is not available. Um. You're the credit card company. You want me to pay you $150 without telling me what it's for?
Does anyone know how much it will hurt my credit score of I cancel my goddamn capital one card?