I'm an Internet person. It helps me get good grades in school and learn about books and news and music and other things I love.
I spend a lot of time reading blogs. I like to Google. I like to Google image even more. Wikipedia and I get along even better and sometimes I spend embarrassing amounts of time engaged with my favorite pal.
Regardless of all of that, sometimes I just want to talk to a real live person when I'm having issues with say, my bank account, or my computer, or the Post Office. So when websites don't readily provide a phone number for me to talk to a real live person, well, I get fussy and write blog entries about it.